Privacy Policy

Last Updated: July 8, 2026

Welcome to Vendcro Technologies Limited (“Vendcro,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. As a provider of digital escrow infrastructure, maintaining the trust of transacting parties is our core mission. This Privacy Policy describes how we collect, use, and share your information when you use our platform.

By accessing our services, you agree to the practices described in this policy. We ensure that your data is handled with institutional-grade security and transparency.

1. Information We Collect

To provide a secure escrow environment, we collect several categories of information:

Personal Identification

Name, email address, physical address, phone number, and government-issued identification for KYC (Know Your Customer) compliance.

Transaction/Financial

Payment details, escrow balances, transaction history, and wallet addresses used for securing digital assets.

Technical/Usage

IP addresses, browser type, device identifiers, and behavioral data regarding how you interact with our secure portal to detect fraudulent activity.

2. How We Use Your Information

Facilitate Escrow

We use data to manage contract release, dispute resolution, and fund disbursement between buyers and sellers.

Verify Identities

Automated and manual verification to prevent money laundering (AML) and terror financing.

Security & Support

Monitoring for suspicious login attempts and providing technical assistance through our secure channels.

3. How We Share Your Information

Vendcro does not sell your personal data. We share information only when necessary:

  • Transaction Parties: Necessary details shared with the counterparty to fulfill escrow obligations.
  • Service Providers: Third-party KYC vendors and payment processors bound by strict confidentiality.
  • Authorities: When required by law or to protect the safety of our platform and users.

4. Data Security and Retention

Security Measures

We utilize AES-256 encryption, multi-factor authentication, and isolated data environments to ensure your information remains bulletproof against external threats.

Data Retention

Personal data is retained for the duration of your account plus any statutory periods required by financial regulations (typically 7 years).

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Correction

Update inaccurate or incomplete information in our records.

Right to Erasure

Request deletion of data when no longer needed for legal purposes.

Right to Object

Restrict how we process your data in specific circumstances.

6. Changes to This Privacy Policy

Vendcro Technologies Limited reserves the right to update this policy at any time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our Data Protection Officer.