By accessing our services, you agree to the practices described in this policy. We ensure that your data is handled with institutional-grade security and transparency.
Privacy Policy
Last Updated: July 8, 2026
Welcome to Vendcro Technologies Limited (“Vendcro,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. As a provider of digital escrow infrastructure, maintaining the trust of transacting parties is our core mission. This Privacy Policy describes how we collect, use, and share your information when you use our platform.
1. Information We Collect
To provide a secure escrow environment, we collect several categories of information:
Personal Identification
Name, email address, physical address, phone number, and government-issued identification for KYC (Know Your Customer) compliance.
Transaction/Financial
Payment details, escrow balances, transaction history, and wallet addresses used for securing digital assets.
Technical/Usage
IP addresses, browser type, device identifiers, and behavioral data regarding how you interact with our secure portal to detect fraudulent activity.
2. How We Use Your Information
Facilitate Escrow
We use data to manage contract release, dispute resolution, and fund disbursement between buyers and sellers.
Verify Identities
Automated and manual verification to prevent money laundering (AML) and terror financing.
Security & Support
Monitoring for suspicious login attempts and providing technical assistance through our secure channels.
3. How We Share Your Information
Vendcro does not sell your personal data. We share information only when necessary:
- Transaction Parties: Necessary details shared with the counterparty to fulfill escrow obligations.
- Service Providers: Third-party KYC vendors and payment processors bound by strict confidentiality.
- Authorities: When required by law or to protect the safety of our platform and users.
4. Data Security and Retention
Security Measures
We utilize AES-256 encryption, multi-factor authentication, and isolated data environments to ensure your information remains bulletproof against external threats.
Data Retention
Personal data is retained for the duration of your account plus any statutory periods required by financial regulations (typically 7 years).
5. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Update inaccurate or incomplete information in our records.
Request deletion of data when no longer needed for legal purposes.
Restrict how we process your data in specific circumstances.
6. Changes to This Privacy Policy
Vendcro Technologies Limited reserves the right to update this policy at any time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our Data Protection Officer.